WIKI Behnke-Station

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Network

1. Configuration guides

IP camera as system camera for SIP video calls

1. Prerequisites

2. Configuration of the Behnke Station

3. Legal notices

E-mail setup

1. E-mail setup

2. Legal notices

2. Trouble shooting

Behnke Station doesn't obtain an IP address via DHCP

1. Determining the IP address

2. Deactivating fallback to link-local

3. DHCP

4. Legal notices

SIP phone

1. General configuration guides

Registration with two different SIP accounts simultaneously

1. SIP registration

2. Specify call numbers

3. Legal notices

Direct SIP calls (for usage without PBX)

1. Enable direct SIP calls on the Behnke Station

2. Pseudo SIP registration for SIP phones

3. Configuration guides for SIP phones

4. Legal notices

2. Configuration guides for PBXs

3CX®

1. Configuration guide

2. Trouble shooting

3. Legal notices

Alcatel-Lucent® OmniPCX® Enterprise

1. Configuration guide

2. Trouble shooting

3. Legal notices

Alcatel-Lucent® OmniPCX® Office

1. Configuration guide

2. Trouble shooting

3. Legal notices

Cisco® Call Manager (CUCM)

1. Configuration guide

2. Trouble shooting

3. Legal notices

innovaphone® IPVA

1. Configuration guide

2. Trouble shooting

3. Legal notices

innovaphone® Cloud system

1. Configuration guide

2. Trouble shooting

3. Legal notices

Linphone® Free SIP Service

1. Configuration guide

2. Trouble shooting

3. Legal notices

Microsoft® Teams®

1. General information

2. SIP registration with AudioCodes® SBC

3. Trouble shooting

4. Legal notices

nfon® Cloud system

1. Configuration guide

2. Trouble shooting

3. Legal notices

RingCentral® Cloud system

1. Configuration guide

2. Trouble shooting

3. Legal notices

Swisscom®

1. Configuration guide

2. Trouble shooting

3. Legal notices

Unify® Office

1. Configuration guide

2. Legal notices

Vodia® HostedPBX

1. Configuration guide

2. Trouble shooting

3. Legal notices

3. Configuration guides for remote stations

Fanvil® i55A

1. SIP registration

2. Direct SIP calls (for usage without PBX)

3. Setting up the video display for Behnke Stations with a system camera (SIP video calls)

4. Retrieving the video without a call

5. Setting up a door opener button

6. Door opening without a call

7. Trouble shooting

8. Legal notices

Fanvil® V67

1. SIP registration

2. Direct SIP calls (for usage without PBX)

3. Setting up the video display for Behnke Stations with a system camera (SIP video calls)

4. Retrieving the video without a call

5. Setting up a door opener button

6. Trouble shooting

7. Legal notices

Gigaset® Maxwell 4

1. SIP registration

2. Setting up the video display for a Behnke Station's camera

3. Direct SIP calls (for usage without PBX)

4. Trouble shooting

5. Legal notices

Grandstream® GXV3380

1. SIP registration

2. Setting up the video display for Behnke Stations with a system camera (SIP video calls)

3. Setting up the video display for Behnke Stations with display camera (audio and video separated)

4. Direct SIP calls (for usage without PBX)

5. Trouble shooting

6. Legal notices

Linphone® App for Android® and iOS

Linphone® Free SIP Service

1. Configuring the App

2. Direct SIP calls (for usage without PBX)

3. Trouble shooting

4. Legal notices

Linphone® Desktop for Microsoft® Windows®

Linphone® Free SIP Service

1. Setting up the app

2. SIP direct calls (operation without a PBX)

3. Trouble shooting

4. Legal notices

snom® D385N

1. SIP registration

2. Video display

3. Direct SIP calls (for usage without PBX)

4. Trouble shooting

5. Legal notices

4. Trouble shooting

SIP registration is failing

1. General information about SIP

2. Configuration guides

3. SIP server/PBX not reachable

4. Wrong SIP credentials

5. Generating diagnostics

6. Legal notices

Calls cannot be established

1. Problem with the button

2. Problem establishing a call via SIP

3. Other problems

4. Generating diagnostics

5. Legal notices

Camera

1. Menu item "Camera"

1.1. Configuration guides

IP camera as system camera for SIP video calls

1.2. Trouble shooting

Behnke Station doesn't find the camera

2. IP video software

2.1. Manual

General information

Installation

Configuration

Usage

Error messages

Legal notices

2.2. Configuration guides

Behnke Station, camera and IP video software in the same IP address range

Behnke Station and camera in different IP address range than IP video software

IP video software in Terminal server environment

Direct SIP calls and IP video software

Behnke Station in operation mode "analogue phone"

Manually adding a camera

Analogue Behnke phone with one button and IP camera

Analogue Behnke phone with multiple buttons and IP camera

2.3. Trouble shooting

Door opener button in the IP video software has no function

Software doesn't find cameras/Behnke Stations automatically

Windows® blocks the software due to unknown publisher

Configuration is not saved permanently

Login input fields for camera are greyed out

License key doesn't work

Buttons

1. Configuration guides

Calls via different SIP accounts

E-mail on call initiation, when SIP account 1 is not registered

1. Configuring sending e-mails

2. Sending an e-mail when SIP account 1 is not registered and a button is pressed

3. Legal notices

Calling an URL at the push of a button (webhook)

1. Configuring the relay

2. Configuration for a specific button

3. Configuration for all buttons, display and keypad

4. Legal notices

Connection indication at the push of a specific button

1. Configuring the relay

2. Configuring the button

3. Legal notices

2. Trouble shooting

Pressing a button without effect

1. Button not connected (correctly)

2. Button defective

3. Electronics defective

4. Legal notices

Relays

1. Configuration guides

Activating ControlByWeb® WebRelay® PoE and Relay of Behnke Station simultaneously

1. Setting up the web relay

2. Configuring the Behnke Station

3. Legal notices

Calling an URL at the push of a button (webhook)

1. Configuring the relay

2. Configuration for a specific button

3. Configuration for all buttons, display and keypad

4. Legal notices

Activating relays via HTTP-API

1. Enabling the Behnke Station's HTTP API

2. Activating the Behnke Station's relay via HTTP

3. Legal notices

Connection indication at the push of a specific button

1. Configuring the relay

2. Configuring the button

3. Legal notices

2. Trouble shooting

Relay cannot be activated

1. Testing the relay

2. Check wiring

3. Activating the relay via DTMF is failing

4. Legal notices

Acoustics

1. Configuration guides

Individual announcements

1. Automatically generate voice announcements via the Behnke Station

2. Record and upload your own announcements

3. Configure announcements

4. Legal notices

2. Trouble shooting

One-way Audio

1. Audio test

2. Checking speaker/microphone

3. Generating diagnostics

4. Legal notices

System

1. Configuration guides

Activating network configuration mode

1. Activating network configuration mode

2. Configuration Wifi

3. Legal notices

Activating relays via HTTP-API

1. Enabling the Behnke Station's HTTP API

2. Activating the Behnke Station's relay via HTTP

3. Legal notices

2. Trouble shooting

Forgot your admin password

1. Resetting the Behnke Station to factory settings

2. Legal notices

Can't call up the web interface

1. Status LED

2. Output IP address

3. Firewall

4. Browser

5. Contact support

6. Legal notices

Boot Loop

1. Resetting the Behnke Station to factory settings

2. Legal notices

Device won't boot after update

1. Resetting the Behnke Station's firmware

2. Legal notices

Manuals

Technical manuals

Basic electronics

Modules

Accessories

Configuration guides

Configuration guides for menu item "Network"

IP camera as system camera for SIP video calls

1. Prerequisites

2. Configuration of the Behnke Station

3. Legal notices

E-mail setup

1. E-mail setup

2. Legal notices

Configuration guides for menu item "SIP phone"

General configuration guides

Registration with two different SIP accounts simultaneously

Direct SIP calls (for usage without PBX)

Configuration guides for PBXs

3CX®

Alcatel-Lucent® OmniPCX® Enterprise

Alcatel-Lucent® OmniPCX® Office

Cisco® Call Manager (CUCM)

innovaphone® IPVA

innovaphone® Cloud system

Linphone® Free SIP Service

Microsoft® Teams®

nfon® Cloud system

RingCentral® Cloud system

Swisscom®

Unify® Office

Vodia® HostedPBX

Configuration guides for remote stations

Fanvil® i55A

Fanvil® V67

Gigaset® Maxwell 4

Grandstream® GXV3380

Linphone® App for Android® and iOS

Linphone® Desktop for Microsoft® Windows®

snom® D385N

Configuration guides for menu item "Camera"

Configuration guides

IP camera as system camera for SIP video calls

Configuration guides for IP video software

Behnke Station, camera and IP video software in the same IP address range

Behnke Station and camera in different IP address range than IP video software

IP video software in Terminal server environment

Direct SIP calls and IP video software

Behnke Station in operation mode "analogue phone"

Manually adding a camera

Analogue Behnke phone with one button and IP camera

Analogue Behnke phone with multiple buttons and IP camera

Configuration guides for menu item "Buttons"

Calls via different SIP accounts

E-mail on call initiation, when SIP account 1 is not registered

1. Configuring sending e-mails

2. Sending an e-mail when SIP account 1 is not registered and a button is pressed

3. Legal notices

Calling an URL at the push of a button (webhook)

1. Configuring the relay

2. Configuration for a specific button

3. Configuration for all buttons, display and keypad

4. Legal notices

Connection indication at the push of a specific button

1. Configuring the relay

2. Configuring the button

3. Legal notices

Configuration guides for menu item "Relays"

Activating ControlByWeb® WebRelay® PoE and Relay of Behnke Station simultaneously

1. Setting up the web relay

2. Configuring the Behnke Station

3. Legal notices

Calling an URL at the push of a button (webhook)

1. Configuring the relay

2. Configuration for a specific button

3. Configuration for all buttons, display and keypad

4. Legal notices

Activating relays via HTTP-API

1. Enabling the Behnke Station's HTTP API

2. Activating the Behnke Station's relay via HTTP

3. Legal notices

Connection indication at the push of a specific button

1. Configuring the relay

2. Configuring the button

3. Legal notices

Configuration guides for menu item "Acoustics"

Individual announcements

1. Automatically generate voice announcements via the Behnke Station

2. Record and upload your own announcements

3. Configure announcements

4. Legal notices

Configuration guides for menu item "System"

Activating network configuration mode

1. Activating network configuration mode

2. Configuration Wifi

3. Legal notices

Activating relays via HTTP-API

1. Enabling the Behnke Station's HTTP API

2. Activating the Behnke Station's relay via HTTP

3. Legal notices

Trouble shooting

General trouble shooting

Forgot your admin password

1. Resetting the Behnke Station to factory settings

2. Legal notices

Can't call up the web interface

1. Status LED

2. Output IP address

3. Firewall

4. Browser

5. Contact support

6. Legal notices

Boot Loop

1. Resetting the Behnke Station to factory settings

2. Legal notices

Device won't boot after update

1. Resetting the Behnke Station's firmware

2. Legal notices

Trouble shooting for menu item "Network"

Behnke Station doesn't obtain an IP address via DHCP

1. Determining the IP address

2. Deactivating fallback to link-local

3. DHCP

4. Legal notices

Trouble shooting for menu item "SIP phone"

SIP registration is failing

1. General information about SIP

2. Configuration guides

3. SIP server/PBX not reachable

4. Wrong SIP credentials

5. Generating diagnostics

6. Legal notices

Calls cannot be established

1. Problem with the button

2. Problem establishing a call via SIP

3. Other problems

4. Generating diagnostics

5. Legal notices

Trouble shooting for menu item "Camera"

Trouble shooting

Behnke Station doesn't find the camera

Trouble shooting IP video software

Door opener button in the IP video software has no function

Software doesn't find cameras/Behnke Stations automatically

Windows® blocks the software due to unknown publisher

Configuration is not saved permanently

Login input fields for camera are greyed out

License key doesn't work

Trouble shooting for menu item "Buttons"

Pressing a button without effect

1. Button not connected (correctly)

2. Button defective

3. Electronics defective

4. Legal notices

Trouble shooting for menu item "Relays"

Relay cannot be activated

1. Testing the relay

2. Check wiring

3. Activating the relay via DTMF is failing

4. Legal notices

Trouble shooting for menu item "Acoustics"

One-way Audio

1. Audio test

2. Checking speaker/microphone

3. Generating diagnostics

4. Legal notices

Version history

Legal notices

Impressum – Legal Disclosure

Privacy policy

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